Please take a moment to review the details of your order before completing the purchase.
Ralph Jacobs Engagement rings are manufactured as per order to ensure quality. Manufacturing may take 15-20 working days, depending on stone availability. Do not make arrangements before receiving your ring.
Ralph Jacobs provides free shipping within South Africa for all orders placed online and a 7-day free return period if you are not satisfied with their purchase.
This policy allows you to shop with confidence and provides added convenience and value to your overall shopping experience.
Layby Payments: no credit checks and 0% interest pay as you can afford for up to 6 Months.
Ralph Jacobs Credit: Apply for Credit with Ralph Jacobs and pay in monthly instalments for up to 24 months. Credit approval is required.
MobiCred: Use your MobiCred account to checkout online or apply online for a MobiCred Account.
RCS Store Card: Use your RCS store card from Game, Makro, Cape Union Mart, Builders, CTM, and more, to checkout and shop online.
Welcome to Ralph Jacobs Jewellers, your destination for both natural and lab-grown diamonds. We understand that every individual has unique preferences and values when it comes to their jewellery choices. Our web page offers a comprehensive range of information and options to cater to your specific needs. Explore our collection of natural diamonds, cherished for their rarity and timeless beauty, as well as our exquisite lab-grown diamonds, created with cutting-edge technology and a commitment to sustainability. We provide detailed insights into the characteristics, grading, and pricing of both types of diamonds, enabling you to make an informed choice. Whether you're seeking a traditional piece or an ethically conscious alternative, Ralph Jacobs Jewellers is here to guide you towards the perfect diamond that resonates with your style and values.
These are some of the most frequently asked questions we receive from people shopping for engagement rings. Have more questions? where here to help just pop us a message.View all FAQs
A: It's worth noting that Ralph Jacobs does not plate their jewelry, which means that the metal you choose will remain the same color over time. However, white gold is an exception to this rule, as it is naturally a light yellowish color. To achieve the bright white color commonly associated with white gold, Ralph Jacobs rhodium plates their white gold rings. This plating is a temporary solution and may wear off over time, which can be reapplied if desired.
Read More on Rhodium Plating by clicking here.
A: Ralph Jacobs Engagement Rings come preset with a 1-carat diamond equivalent weight (DEW) zirconia as the center stone. The DEW is a way to describe the size of the zirconia, as it has the same visual appearance as a 1-carat diamond. Use the “Buy Now” button in order to purchase the ring pre-set with a Zirconia at the price show on the product page. However, if you prefer a different type of center stone, Ralph Jacobs offers the option to customize your piece by adding a natural diamond, lab-grown diamond, or moissanite as the center stone instead of the preset zirconia. Use the “Add Gemstone” button in order to purchase the ring design and select a Diamond or Moissanite as center stone.
A: Yes, At Ralph Jacobs, we understand that every customer has unique preferences and tastes when it comes to jewellery. That's why we offer the option to customize our engagement ring designs should you wish to make any changes to the current design. For example, you may want to change the type or size of the center stone, or modify the halo or accent stones around it. You may also want to change the metal type, band width, or thickness. We can work with you to make these changes and create a custom engagement ring that perfectly suits your preferences and budget.
To start the customization process, you can reach out to us to discuss your ideas and preferences. We will work with you to understand your needs and create a unique design that meets your expectations. We will provide guidance on design options, metal and stone choices, and pricing to help you make an informed decision. With Ralph Jacobs, you can create a one-of-a-kind engagement ring that reflects your personal style and symbolizes your love and commitment. We also offer a Custom Jewellery Design service should you wish to design something completely different.
Click here to go to our Custom Jewellery Design page.
A: Selecting the correct ring size is crucial when purchasing an engagement ring, as it ensures a comfortable fit and prevents the need for resizing later on. At Ralph Jacobs, we understand the importance of getting the right size and offer two options to help you find the perfect fit.
If you're unsure about your ring size, you can choose the "Confirm Later" option when placing your order. This allows you to proceed with your purchase without selecting a specific size. After you've completed your order, we will reach out to you to confirm the size you need beforewe manufacture your ring.
Alternatively, you can opt to receive a free ring sizer from Ralph Jacobs to measure your ring size at home. The sizer is simple and easy to use and provides an accurate measurement of your finger size. This allows you to proceed with your purchase without selecting a specific size. After you've completed your order, we will reach out to you to schedule the delivery of the Free Ring Sizer.
View our Ring Size Guide here.
A: Ralph Jacobs Engagement Rings are crafted with the utmost attention to detail and quality. To ensure that each ring is customized to your specific preferences and measurements, we manufacture our engagement rings per order, and do not keep stock of pre-made rings. This means that once you place an order, We begin the manufacturing process, which may take between 15 to 20 working days.
The manufacturing process takes this long because we design the ring to your specific ring size and center stone preference. We also take the time to ensure that each ring is crafted to our exacting quality standards, which requires careful attention to detail and precision. The availability of the center stone you've selected can also affect the manufacturing time, as we may need to source the stone before we can complete your ring.
While the manufacturing time may seem lengthy, Ralph Jacobs offers a rush order option for an additional cost of R1500. However, the delivery of your ring is still dependent on the availability of the center stone you've selected. Rush orders are prioritized, but the production process still requires the same level of attention and quality to ensure that your ring is of the highest standard.
It's important to note that, while Ralph Jacobs strives to complete each order within their estimated timeline, unforeseen delays can sometimes occur. As such, it's NOT advisable to make any plans that depend on the delivery of your completed ring before you actually receive it.
At Ralph Jacobs, they are committed to creating high-quality, custom-made engagement rings that reflect your unique style and preferences. While the manufacturing process may take some time, the end result is a beautiful and enduring symbol of your love and commitment.
Whether you have questions about gemstone selection, custom designs, repairs, or any other jewellery-related queries, our specialist is here to assist you.
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