Custom Design Your
Engagement Ring & Jewellery

A: Yes, we have a portfolio of previous custom engagement ring designs that we can share with you to give you an idea of the quality of our work.

A: Our custom engagement ring process involves a consultation where we discuss your design preferences, select materials, and create a CAD design or rendering of the ring. We then create the ring and provide you with updates throughout the process.

A: The timeline for creating a custom engagement ring varies based on the complexity of the design, the materials used, and other factors. We can provide you with an estimated timeline during your consultation.

A: Yes, we can work with diamonds or gemstones that you provide, as long as they meet our quality standards.

A: The cost of a custom engagement ring varies based on the design, materials, and other factors. We can provide you with a cost estimate during your consultation.

A: We understand that purchasing a custom engagement ring is a significant investment, and we want you to be completely satisfied with your purchase. However, as the ring is custom designed and manufactured specifically for you, we cannot offer a return if you simply change your mind. If for any reason the ring does not resemble the design that we supplied to you and agreed upon during the design process, we will refund you within 7 days of receiving the ring. Please note that the ring must be in its original condition and packaging.

A: Yes, we can definitely work with you to create a custom engagement ring that fits your budget. Our custom engagement rings are unique and personalized, and pricing will vary depending on the materials, design, and complexity of the ring. However, our pricing starts from R10,000, we can suggest materials and design elements that can help you stay within your budget while still achieving the look you want. During the consultation process, we will provide you with a cost estimate and work with you to ensure that the final design is within your budget.

A: We take measurements and provide you with a sizing ring to ensure that the custom engagement ring fits properly.

A: Yes, we provide a one-year manufacturing warranty for our custom engagement rings. We also offer a lifetime care and maintenance program for your ring at an additional cost.

A: We can work with a variety of materials, including precious metals such as gold and platinum, as well as diamonds and other gemstones.

A: Yes, we can make changes to the design during the creation process. We want you to be completely satisfied with your custom engagement ring.

A: Yes, we provide a CAD design or rendering of the custom engagement ring before it is created so that you can see what the ring will look like and make any necessary changes.

A: We can use a variety of metals for the custom engagement ring, including gold and platinum.

A: Yes, we offer resizing and repair services for custom engagement rings.

A: We provide care and maintenance instructions for your custom engagement ring, including regular cleaning and inspection to ensure the ring stays in good condition. We also offer a lifetime care and maintenance program for your ring at an additional cost.