White Gold Moissanite Engagement Rings

Yes. Start with the same setting in the Ring Builder and choose any natural or laboratory-grown diamond, or a gemstone, in the size and grade you want.

Moissanite is a laboratory-created gemstone (silicon carbide) with a lot of brilliance and fire. It is a different stone from a diamond, and it costs less than a diamond of the same size.

Each size shows the diamond carat it looks like, and we only offer the sizes that fit the setting you are looking at. If you are unsure, book a free appointment and we will help you choose.

No. Moissanite is not graded like a diamond, so it does not come with a diamond grading report. We always name the stone as moissanite.

Wash it in warm soapy water; an ultrasonic cleaner is also suitable. Wipe off any oily film with a soft cloth. Care guide

White gold is plated for a bright white finish, and over time the plating wears. Re-plating is a paid service, quoted before the work. Warranty and care

Almost everything we sell is made to order for you. A piece with a laboratory-grown stone (or your own stone) is delivered within 30 working days, and a piece with a natural diamond or gemstone within 40 working days, because natural stones are sourced and cleared by the South African Diamond and Precious Metals Regulator before we can set them. Add up to 10 working days for delivery outside South Africa. You'll see and confirm your delivery period before you pay. If we're ever going to be late, we tell you first, and you choose a new date or a full refund. Need it for an occasion? Tell us before you order. Full details

Yes. Delivery anywhere in South Africa is free, and it is signed for on arrival. If a parcel is lost on the way to you, we replace it at no cost. Shipping policy

Our 60-day resize benefit covers standard resize labour on one eligible resize. Courier, extra metal and plating are not included, and some rings cannot be resized. Resize benefit

The Consumer Protection Act gives you six months from delivery for goods that are defective, unsafe or not as described: you choose repair, replacement or a refund. Repairs and resizes carry three months on parts and labour. Normal wear, accidents, loss and work by another jeweller are not covered. Warranty and care

A ring made to your specification (for example from the Ring Builder, sized or engraved) cannot be returned because you changed your mind. If you bought because of our own e-mail, SMS or message, you have 5 business days to cancel. Your rights for a faulty or misdescribed item are not affected. Returns policy

Yes. Pay-later options such as PayJustNow and Payflex are available at checkout, subject to the provider's approval. Payment options

Your ring arrives in our Ralph Jacobs ring box and presentation box, with a printed care guide and a Ralph Jacobs insurance replacement estimate, and the grading report if your diamond has one.

Book a free appointment in our Secunda showroom or by video, WhatsApp 087 551 7635 or email sales@ralphjacobs.co.za.