The carat is a measurement of weight for diamonds. Many people mistakenly think it refers to the size, but it actually indicates the weight. One carat is equal to 200 milligrams or 0.2 grams. The chart below shows the general size comparison of diamonds with different carat weights. Keep in mind that although these measurements are common, each diamond is distinct in its own way.
The color of a diamond is its natural hue, which remains constant. Colorless diamonds permit more light to pass through compared to colored diamonds, resulting in increased sparkle and brilliance. Like a prism, a diamond splits light into a range of colors and reflects them as vibrant flashes known as fire.
The cut of a diamond relates to its shape and appearance. It includes factors like its depth, width, and the consistency of its facets. The cut affects how the diamond looks, reflecting and bending light. The quality of the diamond's cut determines its overall beauty.
Diamond clarity refers to the absence of naturally occurring inclusions within the stone or blemishes on the surface. The grading of a diamond’s clarity depends on the size, colour and location of any inclusion or blemish, and is assessed by 10 x magnification.
At Ralph Jacobs, we understand that purchasing a gemstone is an important and personal decision, and we are committed to providing our customers with a buying experience that is both informative and reassuring. Whether you are interested in a diamond, lab-grown diamond, or moissanite, we offer a wide range of high-quality gemstones that are carefully selected and evaluated for their color, clarity, cut, and carat weight. Our commitment to quality is reflected in our grading certificates and other documentation, which provide accurate and reliable information about your gemstone. With our competitive pricing, excellent customer service, and commitment to quality, you can purchase with confidence at Ralph Jacobs.
At Ralph Jacobs, we value our customers' satisfaction and are committed to providing you with the best possible buying experience. We highly recommend that you contact us before purchasing any high-value goods to ensure that you have all the information you need and are making an informed decision. Our experienced team is available to answer any questions you may have about our products, grading certificates, or delivery times. We want to make sure that you have all the information you need to make the right decision and avoid any disappointment in the future. So, please don't hesitate to contact us before making your purchase. We are here to help you and provide you with a seamless shopping experience.
A: When you purchase a gemstone from our store, you will receive the gemstone itself, as well as a grading certificate issued by the relative grading laboratory.
The grading certificate provides important information about the quality and characteristics of your gemstone, including its color, clarity, cut, and carat weight. This certificate is issued by an independent laboratory that specializes in the grading and evaluation of gemstones, and provides a reliable and unbiased assessment of your gemstone's quality.
In addition to the grading certificate, you will also receive any relevant documentation or paperwork related to your purchase, such as a receipt or invoice. We take pride in ensuring that our customers have all the necessary information and documentation to verify the authenticity and quality of their gemstone, and we are committed to providing excellent customer service and support throughout the purchasing process.
If you have any questions or concerns about what you will receive with your gemstone purchase, please do not hesitate to contact us. We are always happy to answer any questions you may have and provide any additional information or documentation as needed.
At Ralph Jacobs, we are committed to responsible sourcing and ethical business practices. We participate with the Kimberley Process Certification Scheme (KPCS), which is an international initiative aimed at preventing the trade of conflict diamonds. The KPCS requires participating countries to certify that the diamonds they export are conflict-free and have not been used to fund armed conflict. As a responsible diamond retailer, we are proud to participate in this initiative and ensure that all of our diamonds and gemstones are ethically sourced and of the highest quality. When you purchase a gemstone from us, you can be confident that it has been responsibly sourced and meets our strict standards for quality and ethical business practices.
A: At Ralph Jacobs, we are committed to providing our customers with a safe and secure online shopping experience. However, we have limited online purchases for any goods valued at R100,000 or more for several reasons.
Firstly, these goods are considered to be high-value goods and statutory requirements are applicable. This means that we are required to comply with the Financial Intelligence Centre Act (FICA) to prevent money laundering and other financial crimes. As part of this process, we may ask you to provide additional documentation such as Proof of Identity, Proof of Residence, Proof of Income, and Proof of Bank Account.
Secondly, the online payment gateways that provide our payment service have limited the amounts we may receive online for security reasons. For high-value purchases, we require customers to make a direct electronic funds transfer (EFT) into our bank account to ensure the security of the transaction.
We understand that this may be an inconvenience for some customers, but we believe that these measures are necessary to ensure the safety and security of our customers and our business. If you have any questions or concerns about making a high-value purchase, please contact us and we will be happy to assist you.
Statutory requirements are legal obligations that a business must comply with in order to operate within the law. In the case of diamond purchases, there are certain statutory requirements that must be met to ensure compliance with financial regulations and prevent money laundering.
Because diamonds are considered to be high-value goods, any purchase valued at R100,000 or more will fall within the scope of the Financial Intelligence Center Act (FICA). This Act requires us to identify and verify the identity of our customers who purchase high-value goods to prevent money laundering and other financial crimes.
To comply with FICA, we may ask you to complete an additional form and provide us with documentation such as Proof of Identity, Proof of Residence, Proof of Income, and Proof of Bank Account. These documents are necessary to verify your identity and ensure compliance with FICA regulations.
At our store, we take compliance with statutory requirements seriously and strive to provide our customers with a safe and secure purchasing experience that meets all legal obligations. If you have any questions about statutory requirements or need assistance with completing the required documentation, please do not hesitate to contact us.
Welcome to Ralph Jacobs Jewellers, your destination for both natural and lab-grown diamonds. We understand that every individual has unique preferences and values when it comes to their jewellery choices. Our web page offers a comprehensive range of information and options to cater to your specific needs. Explore our collection of natural diamonds, cherished for their rarity and timeless beauty, as well as our exquisite lab-grown diamonds, created with cutting-edge technology and a commitment to sustainability. We provide detailed insights into the characteristics, grading, and pricing of both types of diamonds, enabling you to make an informed choice. Whether you're seeking a traditional piece or an ethically conscious alternative, Ralph Jacobs Jewellers is here to guide you towards the perfect diamond that resonates with your style and values.
These are some of the most frequently asked questions we receive from people shopping for gemstones online. Have more questions? where here to help just pop us a message.
View all FAQsA: Yes, we can provide certification or a grading report for the gemstone. We understand that our customers want to be confident in the quality and authenticity of the gemstones they purchase from us, which is why we provide a laboratory certification with each gemstone we sell.
Our laboratory certification process involves sending the gemstone to a trusted independent laboratory for grading and evaluation. The laboratory uses advanced equipment and techniques to analyze the gemstone's characteristics such as its color, clarity, cut, and carat weight. The grading report provided by the laboratory includes detailed information about the gemstone's quality and authenticity, as well as any relevant identifying features or treatments.
Whether you're purchasing a diamond, lab grown diamond, or moissanite, you can be confident that you're receiving a high-quality gemstone that has been thoroughly evaluated and certified by an independent laboratory. This certification provides you with peace of mind knowing that you're getting what you paid for, and can help you make informed decisions when selecting the perfect gemstone for your needs and preferences.
A: Yes and no. At our store, we offer different policies depending on the type of gemstone you are interested in purchasing.
For diamonds and lab-grown diamonds, we source them from all over the world and import them as per order. Therefore, it's not possible to view the actual diamond before purchasing. However, we provide you with the actual image and video of the diamond itself, so you can see the exact gemstone that you will be receiving. These images and videos provide you with a detailed and accurate representation of the diamond's quality, color, cut, and other characteristics.
For moissanite, we offer the opportunity to view the gemstone in-store. You can book a viewing appointment to see the moissanite gemstone in person and get a better sense of its color, cut, and overall appearance.
We understand that choosing a gemstone is an important decision, and we want to ensure that you are completely satisfied with your purchase. Whether you choose to view the gemstone in person or rely on our detailed images and videos, we are committed to providing you with the highest quality gemstones and the best possible customer service.
A: Yes, we can provide images or videos of the actual gemstone you are interested in purchasing. For diamonds and lab-grown diamonds, the image and video supplied online are of the actual diamond or lab-grown diamond itself. This allows you to see the exact gemstone that you will be receiving and get a better sense of its quality, color, cut, and other characteristics.
For moissanite, we do not provide images or videos online, but you may request an image or video, and we will be happy to send it to you. This allows you to get a better sense of the moissanite gemstone's quality, color, cut, and other characteristics before making your purchase. Alternatively, you may book a viewing appointment to see the moissanite gemstone in person and get a better sense of its overall appearance and quality.
We understand that seeing images or videos of the actual gemstone is an important part of the purchasing process, and we are committed to providing you with the highest-quality images and videos that accurately represent the gemstone's appearance and quality. If you have any questions or concerns about the images or videos we provide, please don't hesitate to contact us.
A: The return policy for a gemstone may vary depending on the type of gemstone that you have purchased.
For diamonds and lab-grown diamonds, we source them from all over the world and import them as per order. As a result, we do not offer any returns for these gemstones as they are sourced specifically for you. However, we do provide an upgrade option should you wish to upgrade your diamond in the future.
For moissanite, we offer a 7-day return policy from the date of receipt. If you are not satisfied with your purchase, you can return the moissanite gemstone within 7 days for a full refund. Please note that the gemstone must be in its original condition and packaging, and that any damage or wear may affect the amount of your refund.
We understand that purchasing a gemstone is an important decision, and we want to ensure that our customers are completely satisfied with their purchase. Our return policy reflects our commitment to providing high-quality gemstones and excellent customer service. If you have any questions about our return policy, please don't hesitate to contact us.
A: The price of a gemstone can be affected by a variety of factors, including its quality, rarity, demand, and availability.
For diamonds and lab-grown diamonds, the price is linked to the USD and ZAR exchange rate because they are sourced from all over the world. This means that the price you see online today may differ from the price you saw yesterday or the price you will see tomorrow. Our pricing and availability are updated every 24 hours to ensure that you have the most up-to-date information when making your purchase.
In addition to the exchange rate, the quality of the diamond or lab-grown diamond can also affect its price. Higher-quality diamonds with fewer inclusions or blemishes and a better color grade are generally more valuable and therefore more expensive.
For moissanite, the price is fixed in ZAR and listed on the website. Moissanite is a synthetic gemstone, so its price is generally lower than that of a natural diamond or lab-grown diamond of similar quality and size.
Overall, the price of a gemstone is determined by a variety of factors, and it's important to consider factors such as quality, rarity, and demand when making a purchasing decision. At our store, we strive to provide our customers with high-quality gemstones at fair prices, and we are always happy to answer any questions you may have about pricing or gemstone quality.
A: The delivery time for a gemstone can vary depending on a variety of factors, including the type of gemstone, its availability, and the location of the customer.
For diamonds and lab-grown diamonds, the delivery time is between 15-20 working days. This is because diamonds and lab-grown diamonds are sourced from all over the world, and the process of selecting, importing, and evaluating the gemstone can take time. Additionally, shipping times and customs processing times can also affect the delivery time.
For moissanite, the delivery time is much shorter. Moissanite is ready to be shipped within 24 hours of placing your order, as it is a synthetic gemstone that is readily available.
It's important to note that delivery times can vary depending on the specific gemstone you have purchased, as well as any additional services you may have requested, such as custom engraving or setting. At our store, we strive to provide our customers with accurate and up-to-date delivery information, and we will do our best to ensure that your gemstone arrives safely and on time. If you have any questions or concerns about delivery times or shipping options, please don't hesitate to contact us.
Planned ship date is:Tuesday, December 26.
Whether you have questions about gemstone selection, custom designs, repairs, or any other jewellery-related queries, our specialist is here to assist you.
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